Comgari Privacy Policy

Summary of Key Points

● Data Collection: We collect personal and technical data, including name, email, payment details, and usage logs, to enhance our CRM services.
● Use of Information: Collected data is used for service provision, security, marketing, and improvement purposes.
● Data Security: We implement encryption, restricted access, and security audits to protect user data.
● User Rights: Users can request access, correction, deletion, or restrictions on their personal data.
● Third-Party Sharing: Data may be shared with service providers, legal authorities, or during business transfers, but never sold.
● Policy Updates: Users will be notified of significant changes to our privacy policy.

1. Introduction

Comgari is committed to protecting the privacy and security of all users who engage with our CRM software. This Privacy Policy outlines the collection, use, disclosure, and protection of personal data in compliance with Michigan privacy laws and applicable regulations. By using our services, you consent to the terms outlined in this policy. If you do not agree, you should discontinue the use of our services immediately.

2. Scope of This Privacy Policy

This policy applies to all users who access Comgari through our website, mobile application, or any affiliated services. It covers how we collect, use, process, store, and disclose personal information, including but not limited to customer data, business records, and user-generated content. It also explains the choices available to users regarding their personal data and how they can contact us for privacy-related concerns.

3. Information We Collect

Comgari collects personal and non-personal information to enhance user experience and improve our CRM functionalities. The information we collect includes:

3.1 Personal Data

Personal data refers to any information that can be used to identify an individual. We collect personal data when users:
● Register for an account, including name, email address, phone number, business details, and payment information.
● Subscribe to a paid plan or make a purchase, requiring billing information, transaction history, and associated financial details.
● Contact customer support or request assistance, wherein we collect correspondence records and additional details necessary to resolve inquiries.
● Participate in promotional activities, including contests, referral programs, or surveys, where additional data such as preferences and testimonials may be collected.

3.2 Usage Data and Technical Information

When you use Comgari, we automatically collect technical and usage data, including:
● Internet Protocol (IP) address, browser type, device information, and operating system.
● Date, time, and frequency of platform access, as well as user activity logs.
● Cookies and tracking technologies to
● Date improve website performance and user experience.

3.3 Information from Third Parties

We may receive additional information from external sources, such as:
● Payment processors to verify transactions and prevent fraud.
● Marketing and analytics partners to improve service functionality and target communications effectively.
● Business partners who integrate with our CRM platform.

4. How We Use Your Information

We use the information collected for the following purposes:
● Service Provision: To enable users to manage customer relationships, schedule appointments, send messages, and store business records efficiently.
● User Support and Communication: To provide technical assistance, send notifications, and communicate important service updates.
● Security and Fraud Prevention: To monitor user activity for security threats, prevent fraudulent transactions, and comply with legal obligations.
● Marketingand Advertising: To personalize promotional campaigns and provide relevant offers. Users can opt out of marketing communications at any time.
● Service Improvement: To analyze usage trends and enhance platform performance.

5. Data Sharing and Third-Party Disclosure

Comgari does not sell personal data to third parties. However, we may share information with:

6. Data Security Measures

We implement industry-standard security measures to protect user data from unauthorized access, alteration, or disclosure. These measures include:
● Encryption of sensitive information such as payment details.
● Restricted access controls to prevent unauthorized access to personal data.
● Regular security audits to identify and address potential vulnerabilities
● Secure authentication processes to verify user identity.
● Service Improvement: To analyze usage trends and enhance platform performance.

7. Data Retention Policy

Personal data is retained for as long as necessary to provide our services, comply with legal requirements, and resolve disputes. Upon user request, we may delete or anonymize personal data, except where retention is required by law or contractual obligations.

8. User Rights and Choices

Users have the following rights regarding their personal data:
●Right to Access and Review: Users may request a copy of the personal data we hold about them.
● Right to Correction: Users may update or correct inaccurate information.
● Right to Deletion: Users may request the removal of their personal data, subject to legal retention requirements.
● Secure authentication processes to verify user identity.
● Right to Object: Users may withdraw consent to certain data processing activities.
● Right to Data Portability: Users may request a structured copy of their data for transfer to another service.

To exercise these rights, users can contact us using the information provided below.

9. Cookies and Tracking Technologies

Comgari uses cookies and similar tracking technologies to enhance user experience and analyze service performance. Users can adjust their browser settings to block or delete cookies, though doing so may affect certain features of the platform. Detailed information about our cookie practices is available in our Cookie Policy.

10. Compliance with Michigan Privacy Laws

We comply with applicable privacy laws in the state of Michigan, including provisions related to consumer rights, data security, and information disclosure. Any legal requests concerning data access or modifications will be addressed in accordance with state regulations.

11. International Data Transfers

For users outside the United States, please note that Comgari operates in compliance with U.S. data protection regulations. International users acknowledge and consent to the transfer, processing, and storage of their data in the United States.

12. Policy Updates and Changes

Comgari reserves the right to update this Privacy Policy periodically. Users will be notified of significant changes via email or in-app notifications. Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage users to review this policy regularly.

13. Contact Information

For privacy-related inquiries, requests, or concerns, users can contact us via:
● Email: [email protected]
● Website: Comgari.com
We are committed to responding to all privacy-related concerns promptly and transparently. Thank you for trusting Comgari with your data. Your privacy and security remain our highest priority.